Word.ws English Dictionary

customer experience

customer experience noun: the totality of cognitive, affective, sensory, and behavioral customer responses during all stages of the consumption process including pre-purchase, consumption, and post-purchase stages.

Noun

customer experience (plural customer experiences)

  1. The totality of cognitive, affective, sensory, and behavioral customer responses during all stages of the consumption process including pre-purchase, consumption, and post-purchase stages.

Forms of customer experience

pluralcustomer experiences

Questions about customer experience

What does customer experience mean?
Customer experience means the totality of cognitive, affective, sensory, and behavioral customer responses during all stages of the consumption process including pre-purchase, consumption, and post-purchase stages.
What part of speech is customer experience?
Customer experience is a noun.
What is the plural of customer experience?
The plural of customer experience is customer experiences.

Words near customer experience in the dictionary

  1. customer base
  2. customer bases
  3. customer car
  4. customer care
  5. customer cars
  6. customer experience
  7. customer relationship
  8. customer relationships
  9. customer research
  10. customer resistance
  11. customer service

Source and license

Adapted from Wiktionary: customer experience (page history and authors). Text available under the Creative Commons Attribution-ShareAlike 4.0 license. Word.ws reformatted the entry and added links. Wiktionary data of 2026-09-02.

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Cite this entry: “customer experience.” Word.ws, https://word.ws/customer_experience. Based on Wiktionary, CC BY-SA 4.0.