handle time
handle time noun: the duration of a telephone call from a customer to a business (used as a customer service cost metric).
Noun
handle time (countable and uncountable, plural handle times)
- The duration of a telephone call from a customer to a business (used as a customer service cost metric).
- Telephone staff workload is calculated by multiplying the number of forecast calls for an hour by the handle time for an average call.1991, Mobius: The Journal of the Society of Consumer Affairs, page 25
Forms of handle time
| plural | handle times |
|---|
Questions about handle time
- What does handle time mean?
- Handle time means the duration of a telephone call from a customer to a business (used as a customer service cost metric).
- What part of speech is handle time?
- Handle time is a noun.
- What is the plural of handle time?
- The plural of handle time is handle times.
Words near handle time in the dictionary
Source and license
Adapted from Wiktionary: handle time (page history and authors). Text available under the Creative Commons Attribution-ShareAlike 4.0 license. Word.ws reformatted the entry and added links. Wiktionary data of 2026-09-02.
Last updated:
Cite this entry: “handle time.” Word.ws, https://word.ws/handle_time. Based on Wiktionary, CC BY-SA 4.0.
